MTC London Removal Company;Where do I start. If they renamed the company and incorporated 'Standard of Excellence' in their name it would not be hyperbole, arrogant or over estimating. As a customer you are guaranteed a white glove concierge like experience like no other.You are left intent on building upon the experience by laying the foundation for a life long business relationship with them for all your haulage and logistical needs.Even when there is scope creep; date change, destination change so that the alloted time of the agreed quote will exceed, last minute changes beyond your control and sometimes because of oversight your end....whatever it is, the outcome is always the same. You are reassured that you are a valued client and the last minute changes even though inconvenient, especially when it's 48 hours before will not detract from the standard of excellence you will receive.You end up feeling you are dealing less with a supplier but a friend whose burden is your burden. It's not about the money because the money is actually less than what other companies would charge. They are exceptionally competitive and will waive certain costs where they can to meet your timescales.My thanks goes out to Carlos, Soria, Carole, Juliano, Matteus and all the other representatives of MTC which made this a stress free experience and bundle of laughs and joy.God Bless You All.Tony(Exceptionally happy customer turned friend)
Response from the owner: Dear Tony,We are absolutely overjoyed and grateful for your glowing feedback. It's customers like you that make us proud to be MTC London Removal Company, a leading name among removal companies in London. Your experience, described as akin to a 'Standard of Excellence', truly humbles us.Providing a white-glove, concierge-like experience in our office removals and packing services in London is what we aim for, and we're thrilled to hear we hit the mark for you. Moving office in London can indeed be challenging, but we're glad to have turned it into an enjoyable journey filled with laughter and joy.Your mention of the flexibility and adaptability of our team, especially in the face of unexpected changes and scope creep, highlights our commitment to being the best removal company in London. We understand the importance of accommodating last-minute changes and are always ready to go the extra mile for our clients, just as we did for you.A special thanks from us to Carlos, Soria, Carole, Juliano, Matteus, and everyone involved in making your move seamless and stress-free. They exemplify the spirit of MTC and why we're known for our exceptional services in packing and removals in London.We're not just a service provider; we're friends and partners in your journey. Your satisfaction and the formation of a long-lasting business relationship are what drive us to waive costs where possible and offer the most competitive rates.We are truly blessed by your kind words and look forward to being there for all your future haulage and logistical needs.Thank you for choosing MTC London Removal Company and for turning from a valued customer into a cherished friend.God Bless You too, Tony.Warm regards,Your Friends at MTC London Removal Company(Exceptionally happy to have served an exceptionally happy customer turned friend)